Privacy Policy

Effective Date: 04/01/25



At My Pilates Studio, LLC, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This privacy policy explains how we collect, use, and protect the personal information you share with us. We do not sell your information to third parties.


01. What personal information do you collect?

02. Why do you collect personal information?

03. How do you collect personal information?

04. What will the collected information be used for, and who will be able to access it?

  • Personal Identification Information: Name, email address, phone number, mailing address, and any other contact details you voluntarily provide.
  • Payment Information: Credit card details, billing address, and other payment-related information needed to process transactions for memberships, classes, or products.
  • Health Information: Any health-related information, injuries, or physical conditions you share to ensure proper instruction or adapt classes to your needs.
  • Usage Data: Information about how you use our website and services, such as class bookings and website navigation.

We may use the personal information we collect for the following purposes:

• To provide, manage, and improve Pilates classes, memberships, and other services.

• To process payments, handle transactions, and manage billing.

• To communicate with you regarding your account, bookings, promotions, and services.

• To provide personalized instruction based on your health information and needs.

• To respond to customer service inquiries and support requests.

• To comply with legal obligations and industry regulations.

We collect your personal information directly from you, via our website and in our studios. We collect your information to provide selected services to you at your request and to ensure that you receive the best possible service.

Some of the types of information which our studio gathers include:

  • Information that you give us. Information that is entered into our website or provided on an application at our studios is received and stored by My Pilates Studio. We may utilize the information you provide, such as your name, date of birth, residential address, email address and phone number on creating your account to communicate with you.
  • Automatic information: My Pilates studio may record anonymous information which tells us about visitors to our website but not the identity of those visitors. For example, we may collect information about the date, time and duration of those visits and which pages of our website are being commonly accessed. We may also use “cookies” that are small pieces of information that allow an organization to track websites browsed by you. You may be able to adjust your browser to disable cookies. However, if you do disable cookies, you may not be able to interact with our website or take advantage of the improved functionality that cookies enable.
  • Email communications
  • We receive personal information from you when you provide your contact details and email address when you interact with us.
  • Digital communications;
  • We receive personal information from you when you interact with, or contact us via, My Pilates Studio social media, such as, but not limited to, Facebook and Instagram;
  • Information regarding your use of the website or in studio;
  • Information that you provide to us for the purposes of registering on our website or in our studios (which may include credit card information for billing purposes);
  • Information about your transactions carried out between yourself and My Pilates Studio;
  • Information that you provide for the purposes of subscribing to our services;
  • Any other information that you send or provide to Studio Pilates International;
  • Video footage with audio. To ensure that My Pilates Studio is able to provide you with the best possible service, our studios have been fitted with cameras and audio. These cameras and audio are used strictly for security and training purposes, or for virtual classes.


We respect your privacy. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information may only be shared with third parties under the following circumstances:


  • Service Providers: We may share your information with trusted third-party vendors or service providers who assist in running our business (such as payment processors, email services, and website hosting), but only to the extent necessary to perform these services. These third parties are contractually obligated to keep your information confidential and secure.


  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., to comply with a subpoena or legal inquiry).


  • Your Consent: If you provide us with explicit consent to share your data for any specific purpose, we will do so in accordance with your instructions.




05. What else should I know?


Data Security


We take reasonable measures to protect the security of your personal information and use encryption technologies where appropriate to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of your personal information.


Your Rights and Choices


You have the right to:

  • Access and Update Your Information: You can request access to the personal information we have on file and request corrections or updates as needed.
  • Opt-Out of Marketing Communications: You may choose to opt-out of receiving promotional or marketing communications by following the unsubscribe instructions included in such communications or by contacting us directly.
  • Request Deletion of Your Data: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.
  • Cookies and Tracking Technologies
  • We use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your preferences and understanding how you interact with our services. You can manage your cookie preferences through your browser settings.


Children’s Privacy


Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.


Changes to This Privacy Policy


We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.


By using our services, you agree to the terms of this privacy policy.